Medical Answering Service

As a busy healthcare provider, we understand the importance of being available AT ALL times when it comes to answering high call volumes from your medical patients. With our fully done for you medical answering service you can better serve your patients needs, protect their sensitive information and optimize your answering process. This way, you can focus on your patients and your work, and let Teleoutsource worry about the phone calls.

Why use a Medical Answering Service Provider?
Our top 9 reasons

There are many reasons why healthcare providers choose to use our medical answering service: Here are our top 9 reasons:

Medical Answering Service Features

A medical answering service can provide a wide range of features to support your healthcare
practice. Here are some of the most popular features:

24/7 availability:

Our medical answering service can be available 24 hours a day, 7 days a week, 365 days a year to answer your calls. This means that you can always have someone available to take your calls, even if you are unavailable and evern during after hours.

Weekends, holidays:

We answer calls 24/7/365. That’s right 24/7/365. We understand that your patients needs can be unpredictable. With our service we can answer calls when your staff doesn’t want to.

High call volumes:

Calls can come in peaks and troughs and were ready to withstand the current. Whether you have an influx of calls coming in at once or simply a lot of calls throughout the day, Teleoutsource will be ready to cater to your patients needs.

The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that requires all medical practices to have measures in place to ensure the privacy of patient health information. This includes having a designated HIPAA compliance officer, developing policies and procedures related to the handling of protected health information (PHI), and providing training to all employees who come into contact with PHI.

Medical answering services must also be compliant with HIPAA regulations in order to protect the confidentiality of their clients’ PHI. When choosing a medical answering service, be sure to ask about their compliance policies and procedures to ensure that your patients’ information will be properly protected.

What teleoutsource offers?

Teleoutsource provides a medical answering service that helps healthcare organizations manage their
incoming calls with precision. There are 4 things that we find healthcare providers care the most about
when it comes to picking up the phone:

Our medical answering service can help you achieve these results and help your business thrive.
Schedule an appointment to speak with one of our reps:

Frequently asked questions

A medical answering service is a type of telephone answering service that is specifically designed to handle calls from patients and/or their families. Medical answering services are typically staffed by nurses or other medical professionals who can provide basic information and assistance to callers.

Most medical answering services offer a variety of basic services, such as taking messages, transferring calls, and providing basic information about your practice. Some also offer more specialized services, such as scheduling appointments or taking payments over the phone.

Medical answering services can be a valuable resource for practices of all sizes. By providing after-hours coverage, they can help ensure that your patients always have someone to talk to when they need it. Additionally, medical answering services can help free up your staff’s time during the day by handling routine calls and inquiries

Pricing for medical answering services varies depending on the specific services you require. Basic message-taking services typically start at around $50 per month, while more comprehensive packages can cost upwards of $200 per month.

Medical Answering Service

Why use a Medical Answering Service Provider?
Our top 9 reasons